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NEXT SMART IDEAS SEMINAR

“Learn How Great Managers Communicate!”
Leading through clear communication and willing cooperation from your team.

New Westminster
Glenwood Park
February 22nd, 8:01AM
Click Here for map

Breakfast is included.

For Reservations:
T: 604-931-6813
E:
 
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Workshop Pictures
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Site training seminars on a budget!

Lunch and Learns you can book for your company only.

Any past BPG seminar can be conducted for your team only, on your premises. Use the lunch and learn idea. Order pizza in, we’ll do the seminar, and 1.5 hours later your people are back at work with a new attitude and new skills.

1. TIME MANAGEMENT—How to reduce your work container from 40 hours to 20.
Planning, organizing, prioritizing. Throughput velocity, relevant work, indulgent work, hobby work. Getting more done with less. 17 barriers and time wasters. Using the week as the central organizing unit. Resource leveraging, using goal power, reducing the work container from 40 hours to 20 / week, bringing your team into the loop, creativity and option thinking, handling incoming, managing multiple projects, paper, email, reports, chaos, - welcome to our company! 
Ask for workbook overview pdf. And review the content.

2. ABSENTEEISM. How to cut your sick days by 2/3’s.
2/3’s of all sick days don’t include a sick person. 2/3’s of all sick days are about employees not caring about their jobs. Why coaching managers have higher attendance than any other style.  Problems with attendance management and resulting legalism.  How to determine attendance habits at time of hiring. Using your company’s sick day average to manage for higher attendance.
Ask for workbook pdf and review the content.

3. SALES. How to Sell a Boeing 747 and other big ticket items.
B2B selling systems capable of manufacturing a sale. Change your sales team’s revenue generation plan. Introduce systems, KPI’s, measures, focus, and profiling.  Increase your sales by 40%, shift sales planning to market potential. Implement a system that scales, build your department. CRM based, pipeline stages, sales process engineering approach. 

What kinds of companies use sales process engineering?
B2B, (business to business, not B2C), with substantial market potential.  Often over wide geography, the America’s or world. Large ticket purchase or annual account value, short or long cycle time. For transaction or relationship buying patterns. Often multiple decision makers on the client / customer side, (complex sale). Products, services, service agreements, distribution, training, end users, resellers, VARs, distributors. Enterprise software sales, manufacturers, engineering projects, building construction, industrial sales, and more.

For pdf brochure overview of this training program please ask us.

4. Prices: For groups of 20 or less, $850 for local events.
Chamber of Commerce, Rotary or other Association events, free.
Convention keynotes, please ask for quote.

5. Book your Lunch ‘n Learn, these and other bpg subjects, 604-931-6813
Email wolf@managing.ca
Thank you.

 
 
Michael Scott
Ways to Purchase
Single Seat
(Valid at any workshop)

Quantity:


Learn How Great Managers Communicate!

Managers spend 75% of their time communicating!
  1. 75% of a manager's day is about communication! It's who you are, it's the effect you have, it's how your people work. Communication is everything.
  2. Increase your results. Learn how to influence one person, a team, your company or customers.
  3. Good communicators make great managers. Become the driving force in your company. Motivate, energize, focus, and become a better leader .
  4. Organize your message and be heard. Gain the respect of others with your leadership. Use your communication power to enlist the support of your team around work goals.
  5. Build your personal brand and image. Learn how your manners, dress, habits, tone, gestures, either add to, or take away from your effectiveness.
  6. Seven ways to kill your message. Ambiguity, wordiness, hair splitting, intellectual izing, too "pedantic. "
  7. Where and how to use stories . "Adults are just obsolete children. " (Dr. Seuss)
  8. When to use the right form of communication. Email, phone call , meeting and more.
  9. Use body language and non verbals to gain understanding and cooperation.
  10. Cultural differences. An overview of cultural differences. When to respect them and when to pull them into line with the standards of your workplace.
  11. When silence and listening have to be implemented. When to shut up as a way of moving things ahead. How to build confidence and develop others through listening.
  12. Ten top prejudices. Common things we assume, that get in the way of cooperation.
  13. Start slow, finish big. Shaping casual conversation into more structured ideas and finally into compelling assignments.
  14. Using questions for different outcomes. Questions that bond, gather facts, break down ideas, challenge assumptions, enlist cooperation, influence behaviour. The style of question you choose will effect the outcome more than the content of the question.
  15. Manners, etiquette, greetings, good-byes, touching, eye contact, courtesy and managing business relationships. Telephone and email manners.
  16. Conflict, disagreement, and building common ground when others need to be won over .
  17. Briefing your staff correctly. Delegating and assigning next steps with control. Defining authority and check points.
  18. Reduce errors, increase productivity, cut wasteful practices and time, and focus everyone on things that matter. Manage, lead, from the front through better communication.
  19. Build happy work teams. Reserve today, 604-931-6813

Ways to Purchase
Single Seat
(Valid at any workshop)

Quantity:
Michael Scott
Learn to Delegate Effectively!

How to achieve results through others, and get more done.

The productivity reasons for delegation.
  1. The management and business case for delegation.
  2. Six barriers to delegating and how to overcome them.
  3. Establishing the relationships to support delegation.
  4. Which tasks to delegate, and which tasks not to delegate.
  5. Top seven things a manager can never delegate.
  6. Delegating with attached structure and controls.
  7. Your role, and the delegate's role defined.
  8. Accountability markers to prevent surprises and ensure completion.
  9. Who to delegate to. Matching the person to the job.
  10. Scoping out , defining and preparing a brief or assignment to delegate.
  11. Communication, briefing, assigning and getting agreement from others involved in the task.
How to control and monitor what you delegate.
  1. How to work with and build in controls.
  2. Minimizing your risk and stream delegated tasks to successful completion.
  3. Using KPIs, - dashboard dials, real time feedback on progress.
  4. How to support without meddling. Boundaries, roles, building strength in the person.
  5. Feedback, praising, rewarding individuals.
  6. Problems, bumps, difficulties, early warning off track indicators and how to get it all back on the successful timetable.
Building a core group you can reliably delegate to.
  1. Coaching people up to a delegate strength.
  2. Wing man stuff . What to look for, how to identify and appoint strong "seconds" to make your life easier and more effective. (Assistants, deputies, seconds).
  3. Delegating authority, with and without the task. When you delegate authority, you reduce hierarchy.
  4. Using delegating to build your own management career.
bootReserve 604-931-6813
Best Practices for Managers
An amazing place! Be there.
METRIK Management Inc. Perry Roe Professional Building, Third Floor, 2227 St.John's Street
Port Moody, B.C. V3H 2A6   t 604.931.6813  f 604.931.3378  www.managing.ca
Management Skills Made Simple!

Regularly scheduled seminars that teach management skills. Count on them, plan which ones your managers will attend in advance. Reserve your seats. Central locations, two hours with light breakfast.

2012   Public Seminars 2012 / Individual tickets or company memberships.  
FEBRUARY Wed. 22nd “Learn How Great Managers Communicate!”
Leading through clear communication and willing cooperation from your team. Separating necessary information transfer from morale and engagement problems. Using responsibility to replace communication.		 New Westminster
MARCH Wed. 14th “Learn to delegate effectively and still maintain control.”
How to control and monitor what you delegate. Barriers, involving others, dashboard controls, accountability, defining the task or project, communicating, avoiding surprises and getting more done by working through others. 		Burnaby
APRIL Wed. 18th “Resolving Win-Lose Situations. Conflict resolution.”
When you don't have choices but have to find ways to get the existing team working together and around a common goal. When valuable people let differences get in the way of progress. Lobbying, re-building relationships, influence, framing, negotiating, and shaping teams to overcome human roadblocks. 		Vancouver
MAY Wed. 16th “How to prepare, plan and deliver effective meetings.”
No more time wasters. How to use meetings to move your business purpose ahead. We'll discuss every kind of meeting; standup meetings, sit down, boardroom, staff, brainstorming, operational, strategic meetings, efficiency and cost saving meetings, communication and more. 		Burnaby
JUNE Wed. 13th “Negotiating Agreement and Solve Any Problem Successfully.”
Managers are always negotiating with somebody. Staff, peers, vendors, executives. Managers have the difficult task of making many moving parts move in the same direction. 		New Westminster
AUGUST Wed. 15th “Large Account Selling, B2B Success.”
Handle twice the sales volume by changing your selling system. Reorganize how you use your CRM. Long cycle time activities for B2B sales. 		Surrey
SEPTEMBER TBA “Motivating, leading and inspiring your team.”
 TBA
OCTOBER TBA “The law on discrimination, sexism, racism, and human rights.”
 TBA
NOVEMBER TBA “Managing Change. Changing a team and it's culture.”
 TBA
DECEMBER TBA “Stress and work-life balance.”
 TBA

Please book your seats early, all our seminars tend to fill up. For managers, 8-10 am, including a lite breakfast and a heavy workbook.

bootCall 604.931.6813 or email rachel@managing.ca
METRIK management inc.
Best Practices for Managers
METRIK Management Inc. Perry Roe Professional Building, Third Floor, 2227 St.John's Street. Port Moody, B.C. V3H 2A6   t 604.931.6813  f 604.931.3378  www.managing.ca
How to attend:
  • Individual seat price is $135, please purchase on our website or call our office. 604-931-6813
  • Small group ticket blocks available at a discount. Please ask.
  • Members, - simply reserve the number of seats for your company.
The event described:
  • We begin a 8:01am, and finish 2 hours later at 9:59 am.
  • Reserve your seminars ahead of time. We can only take as many registrations as the room limit allows.
  • This is our 15th year, we have over 200+ GVRD company members.
  • Includes a solid, instructional, reference workbook, and a light breakfast is always provided.
  • If you are not a member, - we deserve to be looked at.
  • Members, ask to bring guests at no charge.
  • HR managers enrol their company's managers in our programs because it's cost effective, motivational and teaches practical leadership skills.
  • For 15 years, this is the best management training program in the BC.
  • Phone 604-931-6813
  • Please visit our website managing.ca
bootReserve 604-931-6813
Best Practices for Managers
An amazing place! Be there.
METRIK Management Inc. Perry Roe Professional Building, Third Floor, 2227 St.John's Street. Port Moody, B.C. V3H 2A6   t 604.931.6813  f 604.931.3378  www.managing.ca
Make your reservation, call 604.931.6813 or email info@managing.ca

About our leadership program

About the content

  • Simple, practical management tools for supervisory management at any level in the company.
  • Content is based on current management books, articles and research.
  • Monthly seminars, (please check the schedule for changes), bring your group.

The Facts

  • This program is in its 15th year. Our company is 31 years old.
  • Over 200+ members in the GVRD
  • Group size has been reduced but our schedule has been doubled. We have twice as many seminars, (almost monthly), and groups will be between 30 and 50 managers.
  • Content is more targeted and narrow giving a set of tools around each management problem or skill.
  • Two hours only. We start at 8:00 am, end at 10:00 am. If you have to leave early, please let us know.
  • Refreshments, coffee, muffins, etc. are usually offered.
  • Workbook is 12 pages and is your take away management tool.
  • These seminars have a reputation for being motivating, humorous, practical, enjoyable. If you don't believe, attend and judge for yourself.
  • Weekly newsletter to all registered managers supporting the seminars.

Conventions

  • Check out our delivery, be a guest at one of our monthly management seminars, then book us for your convention. Check our website for past clients list. Hundreds of convention keynotes. Largest successful keynote address ever was to Petro Canada national convention, dealers and spouses, 400+ people in attendance. And we were asked back!

Site Training

  • Book any of these workshops for your in-house management training.
  • Over 12 years of management workshops to choose from.

Reservation

Rate base

  • Your organization's basic membership price is based on using a minimum of 12 seats annually. If you use at least 12, your membership has paid for itself. Most companies tend to use more than 12 seats. If you have purchased 12 seats you have 24 months from date of purchase to use them for any event.
  • Meeting rooms have seating limits. When the maximum number of participants is registered we stop accepting reservations. Please book ahead.
  • No-shows, (reserving and not showing up), are serious. If you reserve but do not show up, we take that seriously. If your company has a membership, we will block you from attending any events for the next three months. If you are a free guest and abuse the courtesy of a free seat, you will also be blocked from attending for six months. If you purchase tickets and don't show, we will always honour your ticket for 24 months, to any event. Best thing to do, call us 24 hrs ahead of time and let us know you won't be attending. Thank you.

© 1981 - 2011 Metrik Management Inc.
T: 604.931.6813 | F: 604.931.3378